State Level
Major State-Level Grievance Redressal Mechanisms in Kerala
State-Level Grievance Redressal Systems
1. Chief Minister’s Public Grievance Redressal Cell
The Chief Minister’s Public Grievance Redressal Cell receives public complaints online and forwards them to the concerned departments for necessary action.
2. General Administration Department Grievance Redressal System
This system receives complaints related to government offices and administrative matters and takes appropriate action on governance-related issues.
3. Kerala Lokayukta
Kerala Lokayukta examines complaints related to corruption, misuse of authority, and unfair administrative practices.
4. State Information Commission
The Kerala State Information Commission considers appeals and complaints under the Right to Information Act.
5. State Human Rights Commission
Kerala State Human Rights Commission examines complaints related to human rights violations.
6. Women’s Commission
Kerala Women's Commission considers complaints related to violence, harassment, and discrimination against women.
7. Consumer Disputes Redressal Commission
The Consumer Disputes Redressal Commission handles consumer complaints related to goods and services. A State-Level Commission also functions in Kerala.
8. Vigilance and Anti-Corruption Bureau
Vigilance and Anti-Corruption Bureau Kerala investigates corruption-related complaints and vigilance matters.